Frequently Asked Questions
How can I make an appointment?
To make an appointment, please call our office at 540-362-5900. We are open Monday - Friday from 8:00 AM - 4:00 PM. We will schedule your appointment as promptly as possible. We are looking forward to hearing from you!
Do you accept Insurance?
Our office does collect payment from insurance companies. However, if you have dental insurance and plan to use it towards your surgical needs, our staff will be happy to communicate with your insurance company and do our best to provide you with accurate coverage estimates based on information available to us. To learn more, visit our insurance page
My dentist has referred me for an implant, why do I need to see an Oral Surgeon?
Placing dental implants is a surgical procedure. Most dentists realize surgical procedures can be difficult and prefer their patients to be treated by an oral and maxillofacial surgeon. Beware of providers advertising as implant specialists. The American Dental Association does not recognize implantology as a dental specialty.
How much does a consultation cost?
It is almost impossible to accurately estimate a patient’s insurance co-payment. Our oral surgeons can conduct a comprehensive examination and evaluate the necessary diagnostics to best determine your needs and the associated fees. Discussing payment arrangements and potential coverage from your insurance carrier are important steps in the planning process.
What payment options do you offer?
For your convenience, we accept Mastercard, VISA, Discover, check cards, electronic checks, and CareCredit. We deliver the finest care at the most reasonable cost to our patients, therefore our financial policy is that payment is due at the time service is rendered unless other arrangements have been made in advance. Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. To learn more, visit our Financing & Payment Option page
My wisdom teeth are not bothering me, why do I need them removed?
Numerous studies have shown the benefits of early removal of impacted wisdom teeth for your overall oral health, complications are significantly lower before full root development. Your oral surgeon will determine if wisdom tooth removal is right for you.
Where is the office located?
Our office is conveniently located off Airport Road, next to the intersection of Peters Creek Road. You can find us at 6035 Peters Creek Rd, Roanoke, VA 24019. Get directions.
Do I need to be referred by a doctor or dentist?
No, but realize we do not provide comprehensive dental services. We work closely with general dentists, orthodontists, and other dental and medical specialists.
Are wisdom teeth and dental extractions covered under medical insurance?
Possibly, but most likely those services are covered under your dental insurance. Our insurance team can assist you in optimizing your insurance coverage for all of our services. Please contact our insurance department today.