3229 Brandon Ave, SW Roanoke, VA 24018
540-362-5900 Patient Portal / Forms

/ Accessibility

Accessibility Statement

Last updated: May 14, 2026

We are committed to building a digital experience that is welcoming and usable for everyone. Our team actively works to evaluate and enhance our website to better serve individuals with disabilities and those who rely on assistive technologies. We recognize that portions of our site are still working toward full compliance with WCAG 2.0 Level AA guidelines, and we remain dedicated to closing those gaps.

As we continue this work, please be aware that our website is built to support current technical accessibility standards, including ARIA 1.1, which enables our interactive features to function properly with modern browsers and assistive tools. Because Internet Explorer (IE11) lacks support for these standards, we strongly encourage users of assistive technology to switch to a more up-to-date browser for the best possible experience.

Recommended Screen Reader & Browser Pairings

The following combinations tend to provide a smooth and reliable experience:

Tips for a More Accessible Browsing Experience

If you have trouble viewing web content, the W3C Web Accessibility Initiative (WAI) offers comprehensive guidance on adjusting your computer and browser settings to improve usability online, including tips for keyboard navigation, screen magnification, text resizing, and color adjustments.

For those seeking alternatives to traditional mouse and keyboard input, speech recognition tools such as Dragon by Nuance offer a hands-free way to navigate websites and online services using voice commands.

Resources for Deaf & Hard of Hearing Users

Closed Captioning

Video content on our site is designed to include closed captions, which display a synchronized text version of a video’s audio track directly on screen. This feature supports individuals who are deaf or hard of hearing, as well as anyone in a setting where audio cannot be heard. For instructions on enabling or disabling captions, visit YouTube’s captioning support page.

Volume Controls

Audio and video playback can be adjusted through both your device’s built-in volume settings and the individual controls within each media player. We recommend experimenting with both to find the listening level that works best for you.

For broader information on web accessibility standards and best practices, we encourage you to explore the resources available through the W3C Web Accessibility Initiative (WAI).